Credit Agreement Ltd is regulated by the Ministry of Justice in respect of regulated claims management activities (CRM13151) Mrs Shave Basildon Essex - £22,101.48 Ms Robinson Clitheroe Lancashire - £3,998.37 Mr & Mrs Russell Northampton Northants - £11,706.21 Mr & Mrs Dalgity Livingston West Lothian - £16,107.23 Ms Hughes Stockport Cheshire - £2,712.89 Looking to capture clients quickly? Double your conversion and book an appointment for 2 hours time At Credit Agreement Ltd we strive to ensure that we carry out work on your behalf with care and attention. However in the unlikely event that you feel that you have cause to complain then we are more than happy to deal with your concerns. If you wish to make a complaint about our service or any matter related to our handling of your claim then please note the following: Write in to us or email us with details of your complaints, marked for the attention of Kevin Cresswell, Head of Legal Services: Credit Agreement Ltd. Ribble House Ribble Business Park Philips Road Blackburn Lancashire BB1 5RB Email:info@creditagreement.co.uk • We will acknowledge your complaints within 5 working days • We will investigate your complaints and respond within four weeks of receiving your complaint. If we are unable to resolve your complaints within this time frame, we will explain why and indicate when we expect to be able to provide you with a final response (within the next four weeks). • If we have not resolved your complaints within eight weeks, we will contact you providing details of the delay and inform you of your right to refer the matter to the Claims Management Regulator. • Once we have investigated the complaints, we will write to you with a thorough response with details of how we propose to resolve matters or if we feel that the complaint is unfounded then we shall give full reasons as to how we came to that conclusion. • If we have not responded to your complaint within eight weeks, or you are unhappy with our final decision, you have the right to refer the matter to the Claims Management Regulator. The contact details of the Claims Management Regulator are: Claims Management Regulation 57 - 60 High Street Burton on Trent Staffordshire DE14 1JS Telephone Number: 0845 450 6858  e-mail: info@claimsregulation.gov.uk For more details on our complaint process Click Here  Home | About Credit Agreement Ltd | What is PPI | Why Claim PPI | Can I make a Claim | Loans PPI | Credit Card PPI Claim Now | Personal Injury | Care Home Claims | Testimonials | Contact Us | Introducers Credit Agreement Ltd - Company number is 6583669 Registered in England & Wales. Credit Agreement Ltd is regulated by the Ministry of Justice in respect of regulated claims management activities (CRM13151) . The registration is recorded on the website www.claimsregualtion gov.uk. Credit Agreement Ltd, Ribble House, Ribble Business Park, Philips Road, Blackburn, Lancashire, BB1 5RB  TEL : 0845 371 0703  FAX : 0845 371 0705. info@creditagreement.co.uk | Privacy | Complaints | Terms and Conditions | Site Map